Frequently Asked Questions

I have been working with the web for several years and in that time I have gained a lot of experience and knowledge. This FAQ page aims to answer many of the questions I have been asked along the way.

I’m not savvy about this website thing, how does it work?

No worries, that’s why I’m here. You can learn about my process in the process section.

How much does a website cost?

The cost of a website can vary depending on many factors, just like the cost of a house could vary. Our website projects generally start in the $3,000 range for basic business sites and range upwards depending on your unique needs.

How long does it take to design and build a website?

The time it takes to create a website depends on the size and complexity of your site and the quality of content (text, pictures, videos etc.) that you have ready. A basic website typically takes around 4 weeks from beginning to end.

Do I need my own domain name and web hosting?

Yes, I can help you get this set up or we can work with your existing provider. We are not a web hosting company.

What exactly is a domain name?

A domain name is like your address on the internet, usually something like yourcompany.com.

What is web hosting and why do I need it?

Web hosting is basically a computer housed in a data centre that runs your website and email. Web hosts provide service that allows your website to be viewed on the Internet by other computers.

 Do you do e-commerce or online stores?

Yep!

What is a Content Management System?

A Content Management System (called a CMS for short) is an online tool that allows you to manage the pages of your website yourself, without needing technical skills. It allows you to edit and add pages, images, products or blog entries to your website, using just a web browser and an internet connection.

Do you provide training?

Yes, I provide all my clients with training on maintaining their website.

Can you help me with Social Media and Email Marketing?

While we can ensure that your web site integrates with social media and email marketing tools, we don’t provide those services directly. If you need help getting setup and running social media and email marketing, I can put you in touch with someone who specializes in that.

Will you write the content for my site?

During the process of getting your site setup, I will work with you to get the content you have onto the site in preparation for launch. However, I do not write content for clients. If you need help with this, I can put you in contact with a copywriter who specializes in writing for the web.

Can you design my logo?

Despite my eye for aesthetics, graphic design of that sort is not what I am best at. I prefer to focus on what I’m good at – designing and building websites. If you need someone to help in creating your logo, I have relationships with several graphic designers who specialise in logos and branding.

What is Search Engine Optimisation (SEO)?

Search Engine Optimisation is about getting your website higher up in search results on search engines such as Google or Bing. The higher up in the results your site appears, the more traffic (and customers) you’re likely to get.

There are many aspects that go into achieving good SEO, and one of the most important is the copy (words) on your website. Focus on well written, keyword rich and appropriate content is the key.

Will my website work on mobile devices?

Yes it will. All the websites we design work on all devices. Depending on your requirements, we can design and develop your site using responsive design so that the site is optimised for mobile devices.